Responsible Gaming
Our Commitment to Safe Gaming
At cleanersauckland.co.nz, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. It is illegal for anyone under 18 to access online pokies or gambling services. All operators are required to verify player age before allowing access to gaming platforms. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
Problem gambling can develop without warning. If you experience any of the following, please seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Gambling to escape problems, stress, or negative emotions
- Spending more time or money on gambling than intended
- Neglecting work, study, family, or social responsibilities due to gambling
- Experiencing anxiety, irritability, or mood changes related to gambling
- Borrowing money to gamble
- Failed attempts to reduce or stop gambling
- Lying about the amount of time or money spent gambling
Self-Help Tools
Most reputable online gaming operators in New Zealand offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specific timeframe
- Reality Checks: Receive pop-up reminders during gaming sessions showing the time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
- Session Time Limits: Set automatic reminders or session cutoffs
Utilize these tools when creating your account or access them through your player settings at any time.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand-Specific Resources:
- Gambling Harm Minimisation: The Department of Internal Affairs (DIA) regulates gambling in New Zealand and provides information on responsible gaming at www.dia.govt.nz
- Problem Gambling Foundation NZ: Free counselling and support services available 24/7. Contact 0800 664 262 or visit www.problemgambling.nz
- Samaritans NZ: Emotional support for those in distress. Call 0800 726 666 or email jo@samaritans.org.nz
International Resources:
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, or if someone you care about is affected, please seek help immediately. There is no shame in asking for support. Professional counsellors are available to help you regain control of your gambling and your life.
Remember: Gambling should be fun and entertaining. If it stops being fun or is causing you financial or emotional hardship, it's time to reach out for help.
Last Updated: 2026